What to do When Someone Passes

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What to Do When Someone Passes – Coventry Direct Cremations

A Simple Guide for Families in Coventry and Surrounding Areas

1. Notify a Medical Professional

  • At Home: Call the person’s GP or NHS 111 if out of hours.

  • In a Hospital or Care Home: Staff will arrange for a doctor to confirm the death and issue the Medical Certificate of Cause of Death (MCCD).

  • If Unexpected: Call 999. Police and paramedics will attend, and the Coroner may be involved.

2. Contact Coventry Direct Cremations

Once the death is confirmed, call us. We will:

  • Collect your loved one with dignity

  • Manage all required paperwork

  • Arrange a respectful direct cremation

3. Understanding Certification

From September 2024, all deaths in England must be reviewed by a Medical Examiner before the death certificate is issued. If required, the Coroner will be notified.

  • Collect your loved one with dignity

  • Manage all required paperwork

  • Arrange a respectful direct cremation

4. Register the Death

You must register the death within 5 days at the local Register Office in the area where the death occurred

Coventry Register Office

Cheylesmore Manor House, Manor House Drive, Coventry, CV1 2ND
024 7683 3141
Book an appointment online

What to Bring:

  • The Medical Certificate of Cause of Death (MCCD)

  • Full name, date and place of birth of the deceased

  • Last address of the deceased

  • Occupation and marital status

  • Name and occupation of their spouse or civil partner

  • NHS number (if available)

  • Birth or marriage certificates (if accessible, not essential)

5. Arranging the Funeral

After the death is registered, we can proceed with funeral arrangements.
With Coventry Direct Cremations, you’ll receive:

  • Transparent, fixed pricing

  • No hidden extras

  • Your loved one always stays in our local care

6. Legal and Financial Matters

You may also need to:

  • Notify banks, utility companies, and insurers

  • Apply for probate (if applicable)

  • Use the Tell Us Once service to notify government departments: gov.uk/after-a-death

7. The Coroner may investigate the death if

  • The death was sudden, violent, or unexplained

  • The person hadn’t been seen by a doctor

  • The death occurred under unusual circumstances

Registration may be delayed until the Coroner’s inquiries are complete, though interim certificates can be provided

Local Hospitals in Coventry

  • University Hospital Coventry and Warwickshire

    Address: Clifford Bridge Rd, Coventry CV2 2DX
    Phone: 024 7696 4000

  • George Eliot Hospital (Nuneaton)

    Address: College St, Nuneaton CV10 7DJ
    Phone: 024 7635 1351

  • St Cross Hospital (Rugby)

    Address: Barby Rd, Rugby CV22 5PX
    Phone: 01788 572831

  • South Warwickshire NHS Foundation Trust (Warwick Hospital)

    Address: Warwick, CV34 5BW
    Phone: 01926 495321

  • Walsgrave Hospital (Coventry)

    Address: Walsgrave, Coventry, CV2 2DX
    Phone: 024 7696 4000

  • Local Registrars for Death Registration (Within 30 Miles of Coventry) Coventry Register Office

    Address: Cheylesmore Manor House, Manor House Drive, Coventry, CV1 2ND
    Phone: 024 7683 3141
    Book online

  • Warwick District Register Office

    Address: County Hall, Warwick, CV34 4SP
    Phone: 01926 413776

  • Leamington Spa Register Office

    Address: 18 Newbold Terrace West, Leamington Spa, CV32 4HN
    Phone: 01926 412345

  • Solihull Register Office (West Midlands)

    Address: 90-92 High Street, Solihull, B91 3SF
    Phone: 0121 704 8000

  • Hinckley Register Office (Leicestershire)

    Address: 1-3 Ashby Road, Hinckley, LE10 1SN
    Phone: 01455 255285

  • Rugby Register Office

    Address: Little Elborow Street, Rugby, CV21 3BZ
    Phone: 01788 533849

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